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A plumbing issue is an emergency when delaying the repair could lead to property damage, health hazards, or safety concerns. Examples: burst pipes, significant leaks, sewer backups, flooding, or plumbing issues linked to gas lines.

We aim to dispatch a technician immediately, though it will always depend on technician availability. In most parts of Las Vegas Valley, if a technician is available arrival should be within 60–120 minutes. In more remote or congested areas, it may take slightly longer.

Yes. Before any repair begins, we'll provide you with a clear, itemized estimate. No hidden charges mid-job.

Yes. Because emergency work outside standard business hours requires priority scheduling, an overtime/emergency service fee may apply. We fully disclose this fee in your estimate.

Absolutely. All emergency repairs are backed by our workmanship guarantee. If a repaired issue recurs within the warranty period, we’ll come back and make it right at no cost (within the terms of the warranty).

If the leak is small, contained, and not causing flooding or structural risk, schedule a non-emergency repair. But the moment you see signs of serious leakage, treat it as an emergency and act quickly.